Privacy

Introduction

Welcome to Resume 3.0, where we empower your job search with our cutting-edge resume tailoring technology. We understand that your privacy is paramount and that you care about how your personal information is used and shared online. Our Privacy Policy is designed to help you understand what data we collect, why we collect it, and what we do with it.

Your trust is the cornerstone of our service, and we are committed to protecting your personal data and respecting your privacy rights. This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. We use your data to provide and improve our service to you.

By accessing and using Resume 3.0's services, you accept and consent to the practices described in this policy. We take responsibility for the personal information we collect about you, and we aim to be transparent about how we handle it, and give you control over it.

If there are any terms in this policy that you do not agree with, please discontinue use of our Platform and our services. It is important that you read this Privacy Policy together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This Privacy Policy supplements the other notices and is not intended to override them.

What Personal Data Do We Collect?

Your privacy is of utmost importance to us at Resume 3.0. As you navigate through and interact with our platform, we collect different types of information in various ways to ensure that we can offer you a personalized and efficient job-seeking experience. The personal data we collect falls into the following categories:

• Information You Provide to Us: This includes personal data you enter when you create an account, update your profile, use our resume and cover letter tools, engage with our interview preparation features, or contact customer support. Examples of this information include your name, contact information, professional history, educational background, and any other details you choose to provide about yourself.
• Data Collected Automatically: As you interact with our service, we automatically collect certain information about your device and your usage of our platform. This data includes your IP address, browser type, operating system, referring URLs, device identifiers, and how you use and interact with our services.
• Data from Third Parties: We may receive information about you from third parties, such as when you log in using a social network or if you choose to integrate your account with other services that you use. This information helps us to connect with your existing professional network and provide more tailored features.
• Information from Cookies and Other Tracking Technologies: We use cookies and similar tracking technologies to track activity on our Service and hold certain information to enhance and personalize your experience across our platform. This may include tracking the pages you visit, the time spent on those pages, and the links you click on.

We are dedicated to using your personal information to provide a tailored and efficient service, to improve and grow Resume 3.0, and to ensure your experience is as beneficial and secure as possible. It is our promise that your data will be handled with the highest standards of confidentiality and integrity.

Children's Privacy

We at Resume 3.0 take extra care when it comes to the safety and privacy of children. Our platform and its services are not intended for individuals under the age of eighteen (18). We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please inform us immediately.

In the event that we discover that a child under 18 has provided us with personal information, we will delete such information from our servers with immediate effect unless parental consent is provided. We also encourage parents and guardians to observe, participate in, and monitor and guide their online activity.

Resume 3.0 adheres to the Children's Online Privacy Protection Act (COPPA) and other applicable laws and will not knowingly collect personal information from children under the age of 18. By using our services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of our platform.

Protecting the privacy of young ones is especially important. For that reason, we never use or collect information at our website from those we actually know are under 18, and no part of our website is structured to attract anyone under 18.

How We Use Your Information

At Resume 3.0, the personal information we collect serves a variety of purposes that allow us to provide a seamless and personalized experience for you. Here's an overview of how we put your data to work:

• To Provide and Maintain Our Service: We use your information to operate and maintain the features and functionalities of our platform. This includes using your personal data to register your account, provide customer support, and ensure the ongoing security and reliability of our services.
• To Enhance Your User Experience: Information about your preferences and interactions with our platform helps us to personalize your experience. We may use this data to recommend job listings, tailor resume suggestions, and provide content that is of interest to you.
• For Communication: We use your contact information to communicate with you about updates, service information, and promotional messages that we believe may be of interest to you. We also use your information to respond to your inquiries and provide you with support when needed.
• To Improve Our Platform: We analyze user data to understand how our services are being used. This analysis helps us identify trends, determine the effectiveness of our promotional campaigns, and make informed decisions about new features and optimizations.
• For Legal Compliance: We may use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our policies and terms of use.

Understanding the importance of your data means we are committed to using it responsibly. We strive to use your personal data only in ways that are compatible with the purposes for which it was collected or subsequently authorized by you. The trust you place in our platform is not something we take lightly, and we are dedicated to maintaining the highest level of privacy and security for your personal information.

Disclosure of Your Information

We value your trust in providing us your personal information and thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security. Here's how and why we might share your information:

• Service Providers: We may share your information with third-party companies that perform services on our behalf, such as hosting, data analysis, payment processing, order fulfillment, information technology and related infrastructure provision, customer service, email delivery, and auditing services.
• Business Transfers: In the event that we sell, transfer, or merge parts of our business or assets, your personal information may be disclosed to a third party involved in the transaction. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy policy.
• Legal Requirements: If required by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, prevent fraud, protect the personal safety of users of the service or the public, or protect against legal liability, we may disclose your personal information.
• Consent: We may disclose your personal information for any other purpose with your consent.

We may also share aggregated or de-identified information, which cannot reasonably be used to identify you. Such information may be shared with partners for research purposes, for example, whether a certain resume template leads to more job interviews or not.

Just so you know, we only allow our service providers to handle your personal data when we have confirmed that they apply appropriate data protection and security controls. We also impose contractual obligations on service providers relating to ensure they can only use your data to provide services to Resume 3.0 and to you, the user.

Your Data Protection Rights

Resume 3.0 acknowledges that you have rights over your personal information, and takes reasonable steps to allow you to access, correct, amend, delete, or limit the use of your personal data. If you wish to be informed about what personal data we hold about you and if you want it to be removed from our systems, please contact us. In certain circumstances, you have the following data protection rights:

• Access: You have the right to request access to your personal data that we store and have the ability to access your personal information.
• Correction: You have the right to request that we correct any information you believe is inaccurate. You also have the right to request us to complete information you believe is incomplete.
• Erasure: You have the right to request that we erase your personal data, under certain conditions.
• Object: You have the right to object to our processing of your personal data, under certain conditions.
• Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• Withdraw Consent: Where we are relying on your consent to process your personal data, you have the right to withdraw your consent at any time. However, please note that this will not affect the lawfulness of any processing carried out before you withdraw your consent.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us. Our contact information will be provided on our website.

We will not discriminate against you for exercising any of your data protection rights. Unless your personal information is required to provide you services (for instance, processing your transactions), you will not be denied goods or services for exercising any of your rights.

Security of Your Personal Data

Your personal information’s security is a big deal for us at Resume 3.0. We're fully aware that there's no such thing as perfect security on the Internet. Still, we're committed to using commercially acceptable means to protect your data. We take several steps to safeguard the information you provide to us against loss, theft, and unauthorized use, disclosure, or modification.

• Encryption & Security: We use industry-standard encryption methods when collecting or transferring sensitive data, such as credit card information. Your info is stored on secure servers and protected by advanced firewalls.
• Monitoring & Testing: Our networks undergo regular vulnerability scanning and our systems are regularly tested for potential breaches. We actively monitor our systems for signs of any unauthorized access.
• Employee Training & Policies: We have internal policies and training programs to ensure that our employees are aware of our privacy obligations, and we strictly limit access to your personal data to authorized employees who need to know that information in order to process it for us.
• Data Breach Procedures: In the unfortunate event of a data breach, we have procedures in place to act quickly. We will notify you and any applicable regulator when we are legally required to do so.

Please note that although we do our best to protect your information, the transmission of information via the internet is not completely secure. We encourage you to take care while disclosing personal information online and use readily available tools, such as Internet security software, to protect yourself online.

If you have any questions about the security of your personal data, you can always reach out to us. We're here to address any concerns you might have.

Cookies and Tracking Technologies

Like any self-respecting tech outfit, Resume 3.0 uses cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags, and scripts to collect and track information and to improve and analyze our service.

• Types of Cookies We Use:
  • Session Cookies: We use these to operate our service.
  • Preference Cookies: These are used to remember your preferences and various settings.
  • Security Cookies: These are for security purposes, of course.
  • Advertising Cookies: These cookies are used to serve you with advertisements that may be relevant to you and your interests.
• Tracking: We also use Google Analytics and other service providers to track and analyze the use of our service. These third parties have their own privacy policies addressing how they use such information.
• Opt-Out Options: Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. However, if you choose to remove cookies or reject cookies, this could affect certain features or services of our Website.
• Behavioral Remarketing: Resume 3.0 uses remarketing services to advertise on third party websites to you after you visited our service. We and our third-party vendors use cookies to inform, optimize, and serve ads based on your past visits to our service.

Links to Other Sites

Our service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services. So, when you're venturing off the Resume 3.0 path, just remember you're stepping into someone else's domain, and it's their rules you'll be playing by.

Changes to This Privacy Policy

Our Privacy Policy might evolve over time due to changes in legal, regulatory, or operational requirements. We encourage you to periodically review this page for the latest information on our privacy practices.

Any amendments to this Privacy Policy will be posted on this page and the effective date will be updated. Please be aware that your continued use of our Service after any changes indicates your acknowledgment of such changes and agreement to be bound by the terms and conditions of the updated policy.

Remember, it's your responsibility to keep yourself updated about how we handle the precious data you entrust to us. We're committed to being transparent about our practices, so all updates will be accessible for you to review any time.