Do you offer customer support?

Last updated: April 17, 2025

Absolutely! Our customer support is something I'm particularly proud of:

Live Chat Support - Real humans (not just bots) available on weekday, 12pm-8pm HKT
Email Support - 24-hour response time guaranteed (usually much faster)
Help Center - Comprehensive library of tutorials, FAQs and how-to videos
Priority Support - Paid users get faster response times than free trial users

I actually hired our support team personally - they're all former recruiters and HR professionals who understand the job search process.

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Resume 3.0 Assistant

Ricky Chow Founder of Resume 3.0

Hi there! I'm Ricky, the founder of Resume3.0. How can I help you with your job search today?